Shipping Policy
Last Updated: March 3, 2026
At ODIKA Rug, we are committed to delivering our premium rugs to your home as quickly and safely as possible. This website is operated by MyHazelHome Inc.
Free Shipping
We offer FREE standard shipping on all eligible orders. No minimum purchase is required.
Shipping Regions
Currently, we only ship to the contiguous United States.
We DO NOT ship to:
- Alaska, Hawaii, and Puerto Rico
- U.S. Territories (Guam, Virgin Islands, etc.)
- P.O. Boxes, APO, FPO, or DPO addresses
- International destinations
Processing & Delivery Times
- Order Processing: 2-3 business days (excluding weekends and holidays)
- Estimated Delivery: 5-10 business days after shipping
- Tracking: You will receive a tracking number via email once your order ships
Carriers
We partner with UPS, FedEx, and DHL. Rugs are delivered via ground shipping.
Damaged Packages
If your order arrives damaged, please inspect the packaging upon delivery and take photos immediately. Contact us at support@odikarug.com within 48 hours of delivery.
Contact
MyHazelHome Inc. (ODIKA Rug)
Phone: (484) 806-0258
Email: support@odikarug.com
Address: 300 Welsh Rd, Building One, Ste. 100, Horsham, PA 19044, USA